Orders typically take 1-3 business days to process before shipping.
You will receive an email notification with a tracking number once your order ships.
If there are any unusual delays in processing, we will notify you via email.
Transit Time
US Shipping
Estimated transit time: 5-7 business days
Shipping fee: $4.99
Please note that we do not currently ship to US military bases.
Taxes
We do not collect taxes on orders.
Customers are responsible for any taxes or duties charged by their region upon package arrival.
Shipping Delays
If your package does not arrive within the estimated delivery time, please contact our customer support team at Email: [email protected].
We will refund any package that takes longer than 30 days to arrive.
Lost or Undelivered Packages
If your tracking information shows “delivered” but you have not received your package:
Please check around your property as packages may be left in secure locations.
Contact the shipping carrier for further assistance.
If the issue persists, contact our customer support at Email: [email protected].
Incorrect or Incomplete Addresses
We are not responsible for packages undeliverable due to incorrect or incomplete shipping addresses provided by the customer.
Please double-check your shipping address during checkout.
If you notice an error, contact us immediately at Email: [email protected]; however, we cannot guarantee changes if your order has already shipped.
Refused or Undeliverable Packages
If a package is returned to us due to customer refusal or multiple failed delivery attempts, Medalmerch Store reserves the right to cancel the order and may withhold refunds.
Important Notes
Delivery times may be longer during peak seasons or due to unforeseen circumstances.
We always aim to provide accurate shipping information but cannot be held responsible for delays caused by shipping carriers or customs.
